Burton includes a practical CRM next to the wiki. Talk to people. Keep the record in the workspace.

• Contacts — search, notes, VCF or Markdown import
• Organizations — directory used by time sheets, invoices, and contacts
• Lists — named groups with membership you control
• Mail — local mailbox or IMAP/SMTP, compose to contacts and lists
• Postcards — physical-style cards to addresses and lists, with a scheduled send date
• Chat — local rooms or a Matrix homeserver
• Conversations — AI-summarized threads as git-versioned markdown, keyed by contact
• Messages — SMS outbox in Burton Postgres; rabun-sms talks to Twilio. Burton never stores Twilio tokens.

Automations

The Automations plugin is a canvas of triggers, waits, and messages. Workflows are YAML (burton.workflow/v1): draft, finalize, then a live version.

Burton authors the workflow. Rabun executes it (CDC through Postgres publications). If you disable a plugin, those steps are skipped rather than failed.